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  • Pools

    Water park

    Six pools, six experiences

    Thermal mineral water from 28 to 38 °C, every day of the year. Five pools are in the hall and one is outdoors.

    All pools
    • Slide pool34–35 °C
    • Experience pool33–35 °C
    • Wave poolwaves every hour on the hour
    • Swimming pool27–28 °C
    • Children’s pool35 °C
    • Diving pooldepth 4.5 m
  • Wellness

    Wellness

    Warmth and calm

    Saunas, a steam bath and a scrub room with your water park ticket – plus massages by professional therapists.

    Wellness area
    • Finnish saunadry heat
    • Bio saunagentler heat
    • Steam bathstarry ceiling
    • Scrub roomsea salt and cinnamon
    • Rest and refreshmentshowers, teas and fruit
    • Massagesseven treatments
  • Programmes

    Programmes

    Evenings to remember

    Tickets for the evening programmes are bought in advance in our shop; places are limited.

    All programmes
    • StressFreeFridaywomen only
    • Floating Spaadults only
    • Birthdaysfor 10 or 20 children
    • Divingfrom age 8
    • Filming locationfilms and music videos
    • Shoptickets and gift vouchers
  • Restaurant
  • Prices
  • Information

    Information

    Everything for your visit

    Opening hours, prices, pool rules and how to find us – all in one place.

    Visitor information

    Your visit

    • Opening hours
    • Prices
    • Pool rules
    • How to find us
    • Accommodation nearby
    • Frequently asked questions

    About us

    • History
    • Thermal mineral water
    • Sustainability
    • Corporate values
    • Gallery

    Shopping

    • Shop
    • Terms of purchase
    • Payment methods
    • Returns and complaints
  • Contact
  • Sign inHrvatski
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  • Friday, 9 October: the park is open until 16:00 (StressFreeFriday)
  • Monday, 19 October: the park is open until 19:00 (Floating Spa Experience)
  • Friday, 13 November: the park is open until 16:00 (StressFreeFriday)
  • Monday, 23 November: the park is open until 19:00 (Floating Spa Experience)
  1. Home
  2. Returns and complaints

Legal information

Returns and complaints

What to do if you cannot come on the date you chose, and when a refund is possible.

This is an English translation provided for information. In the event of any discrepancy, the Croatian version prevails.

All payments are made in euros. The amount charged to your credit card account is converted into your local currency at the exchange rate of the card association. The buyer is bound by the General Terms valid at the time of purchase (when the online order is submitted). The buyer is informed of the Terms of purchase with every order and, by submitting the order, confirms that they are aware of these terms.

Buying tickets online is final

Before confirming the order, the buyer must carefully check all the purchase details (date and amount of the purchase, ticket type, number of tickets, etc.). Once tickets have been bought – which in the online shop happens immediately after clicking “Payment” – the purchase can no longer be changed or cancelled. If you are unable to come on the scheduled date, we do not refund tickets already bought, but you can use them within 3 months of the date of purchase.

Legal basis for excluding the right of withdrawal

In accordance with Article 86(1) of the Consumer Protection Act (Official Gazette NN 19/22, 59/23), the consumer does not have the right of unilateral withdrawal from a contract under this section if:

  1. the subject of the contract is the provision of accommodation other than for residential purposes, transport of goods, car rental, catering or services related to leisure activities, where the contract provides for a specific date or period of performance

Legal information

  • Payment methods
  • Terms of purchase
  • Returns and complaints
  • Withdrawal from contract
  • Consumer complaints
  • Personal data protection
  • Privacy policy

Questions about purchases or personal data?info@aquae-vivae.hr

A thermal water park with six pools filled with natural thermal mineral water, open 365 days a year.

Ulica Antuna Mihanovića 1a, 49217 Krapinske Toplice+385 49 501 999info@aquae-vivae.hr

Every day: 9:00–21:00

Hrvatski

Water park

  • Pools
  • Diving pool
  • Restaurant Vivae
  • Gallery
  • Filming location

Wellness and programmes

  • Wellness area
  • Saunas and steam bath
  • Massages
  • Floating Spa Experience
  • StressFreeFriday
  • Birthday parties

Information

  • Opening hours
  • Prices
  • Shop
  • Pool rules
  • How to find us
  • Accommodation nearby

About us

  • History
  • Thermal mineral water
  • Sustainability
  • Corporate values
  • Payment methods
  • Terms of purchase
  • Returns and complaints
  • Withdrawal from contract
  • Consumer complaints
  • Personal data protection
  • Privacy policy

© 2026 Aquae Vivae d.d., Ulica Antuna Mihanovića 1a, 49217 Krapinske Toplice · Founded in 1947 · OIB (tax no.) 90416109799 · Reg. no. (MBS) 080049925, Commercial Court in Zagreb · Company details

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